It was a nightmare rash that had uncontrollable itching. She has it down to a science and down to the final details. We are happy to learn that your stay was a very pleasant one from beginning to end, thanks to our efforts as a team, we make possible our excellent vacation experience. Everything was perfect from the food, service and accommodations. We decided not to spend 100$ extra at dinner to get a middle of the road bottle of wine. David, Chef at Himitsu, and Antonio, waiter, made our one year anniversary a memorable and. What is Travellers Choice Best of the Best? Secrets Akumal Riviera Maya tiene alguna vista hermosa? The staff was friendly and extremely accommodating. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. We loved the daily activity calendar that we structured out pool time around as well as the nightly shows and special events. All employees were smiling and made us feel welcome. Es el propietario o administrador de este establecimiento? - See 10,645 traveler reviews, 13,334 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. - See 10,650 traveler reviews, 13,346 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Striking. Nehemiah at VIP desk engaged in a soulful and wise conversation. #1 of 20 hotels in Akumal Location 4.8 Cleanliness 4.9 Service 4.8 Value 4.6 2022 Travelers' Choice Best of the Best Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Everything was fantastic and the friendliest staff I've ever met on a vacation of any kind. I was impressed with the staff including Marco,Jazmin,and a host of others were great. Book Secrets Akumal Riviera Maya, Akumal on Tripadvisor: See 10,624 traveller reviews, 14,258 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. The private beach area was safe and clean. Wedding Planning: Diana Valenzuela did an amazing job bringing our dream to life. Are there opportunities to exercise at Secrets Akumal Riviera Maya? Wonderful experience. Our concierge Alejandro was the absolute best. We hope to have soon the pleasure of being your hosts again in your next vacation in the Riviera Maya. Alberto provided an informative and delicious tequila tasting. Genuinely a 5 star property, customer service is next level. Large swim up bar in main pool where activities are held, but also lots of servers poolside at main pool and the somewhat smaller "quiet pool". Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. Caractersticas de Secrets Akumal Riviera Maya, Carretera Federal 307 Km 254 + 600, Akumal 77760 Mxico. We have stayed at several all-inclusive resorts, and Secrets Akumal was the very best of all of them. Our rehearsal dinner was held at Market Caf and we couldnt have been happier with the service and accommodations made for our guests with varying dietary restrictions. Les invitamos con mucho cario a regresar para la celebracin de su primer aniversario con nosotros, porque tengan por seguro que ustedes ya son parte de nuestra familia y ser un gran placer recibirles con los brazos abiertos para apapacharlos como se merecen. David, Chef at Himitsu, and Antonio, waiter, made our one year anniversary a memorable and. Please be assured that your kind comments will be shared with our team as they are a great motivation to continue providing an unforgettable experience. Wonderful service from every person we met everywhere we went. Please expand to triple the size! We had family members who never attended an all-inclusive resort, tell us how they will only attend all-inclusive in the future due to their experience at Secrets Akumal. We were part of a large group (400) that came together on a supplier provided incentive trip. Hay ms lugares entre los que puedes elegir en la zona de, Preguntas frecuentes sobre Secrets Akumal Riviera Maya. Review tags are currently only available for English language reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Algunas fotos proporcionadas por VFM Leonardo. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Not having to make reservations at the restaurants was also a big plus and we were always able to get in. The improvements: the wine and beer at this resort are very low level, almost undrinkable. The best server we had was at EL Patio and his name was Arturo. Secrets Akumal Riviera Maya, Akumal: 7 102 answers to 1 973 questions about Secrets Akumal Riviera Maya, plus 8 969 reviews and 14 288 candid photos. See 10,573 traveller reviews, 14,176 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. All the staff at this resort were over the top professionals! Does Secrets Akumal Riviera Maya have airport transportation? Un maravilloso mundo lo espera en el nuevo Secrets Akumal Riviera Maya. Payments made by partners impact the order of prices displayed. It is our pleasure to learn that your stay was a wonderful one and you were impressed with our service. Lots of fun activities too! Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Ismael, Antonio, and Sharon at the quiet pool provided loving and devoted service. The hotel room was always super clean (we would leave to grab food and by the time we got back someone had already clean it). The rooms are well designed and very nice. On our first trip we had not done the preferred club and opted to do it this time. Everything was perfect from the food, service and accommodations. The beers were also low level. Room types may vary. Love the staff, and delicious food.two of the many reasons why I keep coming back. We are happy to read about the incredible time you had during your stay with us, and about the anfitrions that made your stay so special. The airport was extremely busy, but we were on our way after about 15 to 20 minutes. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I was impressed with the staff including Marco,Jazmin,and a host of others were great. All staff was extremely friendly & helpful, and even with their multiple demands from guests, they seem to never forget a thing. Everyone was so professional and seemed genuinely happy to please patrons. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. Would definitely stay at this property again if we come to the Cancun area without kids. Ver ms preguntas y respuestas sobre este hotel de la comunidad Tripadvisor. The staff was so friendly! Thank them! The grounds and room was impeccably kept and clean. Striking. Andthey have a pizza oven open from noon to 4 everyday at the pool. Very safe place to travel. Everything was fantastic and the friendliest staff I've ever met on a vacation of any kind. Our protocols begin the moment you start planning a vacation to the time you return home! Were committed to redefining your travel journey with our best-in-class CleanComplete Verification practices. See 10,435 traveller reviews, 13,969 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. The staff was friendly and extremely accommodating. Thank you!!! They enjoyed getting to know you and would say hello as we saw them throughout the day. Our concierge Alejandro was the absolute best. This place is beautiful and the service is second to none. We have used Berwick for about 10 years and have received A+ service. Which room amenities are available at Secrets Akumal Riviera Maya? Review collected in partnership with this hotel, There are more places to choose from in the, Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico. Food was excellent, service was off the charts. Will absolutely book this resort in any location we travel. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Great pools for relaxing or fun activities. The quality of the dining was to notch and the service was exceptional. Maybe Im a rare case, but I thought I would mention here. Sinceramente, Jose y Cynthia, Estimado husped, Muchas gracias por dedicarnos estas bellas palabras sobre su estada con nosotros. I would return in a heartbeat. We stayed in a swim out room which was amazing and lovely for a quiet swim. This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide. Im so grateful for Erandi and the entire Secrets staff for an unforgettable wedding and memories that Ill cherish forever! Only 2 years old, the grounds and decor are gorgeous. Customer care was top notch. Service was always fantastic shout out to Miguel, Alexander, Ivan and the cook who cooked the best eggs (left side) at Market Place, Carlos at El Patio, Omar at Portofino, Eriberto and Josue at Himitsu, Abelardo at Bordeaux, Pascual and Ivan at, Dear LouRod17, On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post this heartwarming review about your experience with us. It was a pleasure to have you here and we appreciate that you have taken the time to share your experience on Tripadvisor. I cant say enough about Edgar at Seaside grill! Everything was superb. The room cleaning service and turn down service was thorough and consistent. PROPERTY/ROOM: Very clean. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. SECRETS AKUMAL RIVIERA MAYA (Mexico) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor Mexico Yucatan Peninsula Quintana Roo Riviera Maya Akumal Akumal Hotels Secrets Akumal Riviera Maya 10,593 reviews #1 of 20 hotels in Akumal Review Save Share Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico Check In / / Check Out / / Were committed to redefining your travel journey with our best-in-class CleanComplete Verification practices. I would highly recommend this resort in any location. The amenities were amazing, especially the hydrotherapy session at the spa. Nos sentimos muy honrados de que nos hayan elegido para este momento tan importante como lo es su luna de miel. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Alberto provided an informative and delicious tequila tasting. Cules son algunos de los servicios del establecimiento en Secrets Akumal Riviera Maya? Kind Regards, Fabiola Saucedo Social Media Coordinator, Grand Palladium Hotels & Resorts in Akumal, Akumal Adults Only and Adult Friendly Resorts, Hotels near Hekab Be Biblioteca de Akumal. Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. Carretera Federal 307 Km 254 + 600, Akumal 77760 Mexico. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Disfrute del servicio de habitacin 24 horas al da, minibar reestablecido diariamente, cocina gourmet ilimitada y bebidas premium en sus restaurantes y bares. I was also excited about all the food options.I cant wait to go back some day. 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